Providing excellent customer experiences

We have the pleasure to serve hundred of clients in Kosova. Our clients typically represent the following segments: Public Sector, Industry, Real Estate Investors and Developers, Real EstateUsers, and General Contractors. With our help, our clients can focus on their core business.

As your partner, we can offer:

  • Optimal conditions, including good indoor climate
  • Advanced and integrated building systems
  • Energy-efficiency, reduced cost and risk
  • Efficient installation projects
  • Technical service and maintenance availability 24/7
  • Sustainable life cycle solutions
Our objective is to foster long-term client relationships with our professional competence and local presence. APIS has a strong market position and is among the five largest players in all of our major operating segments all around Kosova.
  • Public Sector,
  • Industry,
  • Real Estate Investors and Developers,
  • Real Estate Users, and
  • General Contractors
We have served some of our customers for decades. Thanks to our broad customer base we have a low dependency on any specific customer or customer segment.

Growing with our customers

We operate in a relationship business with a customer and life-cycle focus. We aim to grow together with our customers and focus on understanding their businesses and needs and delivering sustainable outcomes.

Excellent Customer Experience is one of our four strategic must-win areas and aims at delivering superior customer experiences and increased customer loyalty.

Our customers can trust our expert guidance during the entire life cycle of their buildings, infrastructure or industrial sites and processes: from design & build to technical and industrial maintenance as well as facility management, including smart technologies and advisory services.

We focus on building long-term customer relationships, excellent customer and end-user experiences and enabling you to have a sustainable, digital future.

Our customers work in various fields:


Public Sector

  • Sustainable, functional, safe & secure and cost-efficient built environments with predictable quality and reliable cost estimates are important for all of us – for the entire society.
  • Understanding the challenges and special characters of public investment, real estate and infrastructure projects and services requires open collaboration and innovative approaches.
  • We can provide financially, technically and operationally optimal solutions – for the entire life cycle.

Real Estate Users

  • High functionality and optimised conditions have a great impact on people’s health, safety and security and performance.
  • By monitoring and adjusting facility conditions with a building management system and remote monitoring, we can help to create comfortable environments resulting in high user satisfaction and well-being of people.

Industry

  • Can production efficiency be improved with process development and technical maintenance? Most definitely. By eliminating the factors slowing down the process and causing malfunctions, the wasted materials and loss of production time can be minimised.
  • We offer industrial customers specialised knowledge, concepts and solutions based on decades of experience.

General Contractors

  • How to plan sustainable and cost-efficient built environments that suit their current purposes but flexibly adapt to future requirements?
  • As your partner, we ensure that your building or infrastructure is integrated, automated and future-proof: utilising the latest technology and digital, smart solutions.

Real Estate Investors and Developers

  • Sustainable and digital solutions support in achieving carbon neutrality, good indoor climate and well-run buildings with guaranteed operational reliability.
  • We help our partners to maintain asset value, prolong property lifetime, increase usability, and keep costs at the target level.

© 2024 APIS Ltd.

Powered by :