Terms of use.

Note: This document is a template prepared by APIS Group. Before publication, it must be reviewed and approved by qualified legal counsel familiar with the laws of Kosovo (and where applicable, EU law) governing electronic services, intellectual property and consumer protection.

1. Acceptance of terms

These terms of use ("Terms") govern your access to and use of the APIS Group website at apisgroup.net and any of its subdomains (the "Website"), operated by APIS sh.p.k. and its affiliated entities (together, "APIS", "we", "us", "our").

By accessing or using the Website, you agree to be bound by these Terms and our Privacy notice and Cookies notice. If you do not agree, please do not use the Website.

2. Definitions

• "Content" means all text, images, graphics, logos, videos, code and other material made available through the Website.
• "User" or "you" means any person who accesses the Website.
• "User Submissions" means any information, data or material you provide to us through the Website (e.g. through forms).

3. Permitted use

You may access and use the Website for lawful purposes consistent with these Terms. Specifically, you may:

• Browse the Content for personal, non-commercial information purposes.
• Submit inquiries, applications and other information through the forms provided.
• Print or download individual pages for your own personal reference, provided no copyright notices are removed.

You agree NOT to:

• Use the Website for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorised access to any part of the Website, its servers or any connected systems.
• Introduce viruses, malware or other harmful code.
• Interfere with the proper functioning of the Website (denial-of-service activity, scraping at a rate that imposes undue load, etc.).
• Use the Website to transmit advertising, spam or unsolicited communications.
• Reproduce, republish, redistribute, modify or create derivative works from the Content beyond the limited permission in this section.
• Misrepresent your identity or your relationship with another person or organisation when submitting information.

4. Intellectual property

The Website and all Content (other than User Submissions and content explicitly attributed to third parties) are owned by APIS or its licensors and are protected by copyright, trademark and other intellectual-property laws.

The "APIS" name, the APIS logo and "Building Performance" tagline are trademarks of APIS Group. Other names, logos and trademarks appearing on the Website are the property of their respective owners.

The website itself was developed by NOOX (www.nooxgroup.com) under a separate development arrangement.

Except for the limited permission to access and use the Website as set out above, no rights or licences are granted under these Terms.

5. User submissions

When you submit information through the Website (e.g. via the contact, careers or subcontractor forms):

• You represent that the information is accurate, complete and submitted lawfully (including with all consents necessary if you are submitting information about other individuals).
• You grant APIS a non-exclusive, worldwide, royalty-free licence to use the information for the purposes described in our Privacy notice.
• You acknowledge that submissions are not treated as confidential unless explicitly agreed in writing (for example, under an NDA).

We reserve the right to disregard or delete any submission that we consider inappropriate, unlawful or otherwise inconsistent with these Terms.

6. Disclaimers

Information on the Website is provided "as is" and for general information purposes only. While we make reasonable efforts to ensure accuracy, we make no warranty:

• That the Content is complete, current or error-free.
• That the Website will be available without interruption or that it is free from defects, viruses or harmful elements.
• Of merchantability, fitness for a particular purpose or non-infringement, except to the extent such warranties cannot lawfully be excluded.

The Content does not constitute professional advice. Engineering, regulatory, financial and legal information presented on the Website is general in nature and should not be relied on as a substitute for specific professional advice tailored to your circumstances. Any binding commitment by APIS in relation to a project requires a written contract signed by an authorised representative.

7. Limitation of liability

To the fullest extent permitted by applicable law, APIS, its affiliates, directors, employees and agents shall not be liable for:

• Any indirect, incidental, consequential, special or punitive damages arising from your use of the Website or reliance on the Content.
• Loss of profits, revenue, data, use or goodwill.
• Damages caused by viruses, denial-of-service attacks or other harmful technology that may infect your equipment as a result of your use of the Website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited (such as liability for fraud or for death or personal injury caused by negligence).

8. Indemnification

You agree to indemnify and hold APIS harmless from and against any claim, demand, loss or damage (including reasonable legal fees) arising out of or related to your breach of these Terms or your unlawful use of the Website.

9. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Kosovo, without regard to conflict-of-laws principles. Any dispute arising in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in Pristina, Kosovo, save where applicable consumer-protection or mandatory law confers jurisdiction elsewhere.

10. Changes to these Terms

We may update these Terms from time to time. The "effective date" at the top indicates when the Terms were last revised. Material changes will be communicated through the Website. Your continued use of the Website following the publication of revised Terms constitutes acceptance of those changes.

11. Contact

For any questions about these Terms, please contact:

APIS sh.p.k.
Rruga Prishtinë–Lipjan, km 10, Livagjë, 10500 Graçanica, Kosovo
Email: info@apisgroup.net
Phone: +383 49 787 595